We may collect Personally Identifiable Information ("PII") in the course of fulfilling purchase orders ("Order," "Orders") or responding to customer service inquiries (“Service Request,” “Service Requests”). Service Requests may include, by are not limited to, inquiries submitted via our webforms, Facebook Messenger, chat tool, or direct email to email@example.com.
We do not sell PII for any reason. We disclose only the minimum required information with our vendors and partners necessary to fulfill orders and address Service Requests.
By initiating a Service Request, you consent to receive a response from us. We will not add you to any marketing-oriented communications without your express permission.
As a matter of policy, we will cooperate with any requests for information from law enforcement.
Like most site operators, we may also collect information ("Log Data") that your browser sends to us when you access the Site. Log Data may include, but is not limited to, your browser type, browser version, Internet Protocol ("IP") address, pages visited, and time spent on those pages. Log Data is collected for the purpose of providing you with the best browsing experience.
This Site is not intended for use by children under the age of 13. We do not knowingly register or otherwise collect PII from any child under the age of 13.
The Site is encrypted with a Secured Socket Layer ("SSL") certificate. Payments submitted via the Site, including those via credit card, debit card, Apple Pay, and PayPal are processed securely through Shopify, Apple, or PayPal. Full credit card information, including complete credit card numbers, CVC codes, and expiry dates are not exposed to Asante Coffee at any point. Please refrain from sending sensitive information, including credit card details, to us via Service Requests or other non-secure mechanisms.
The delivery timelines referenced throughout the Site are intended to serve as a guideline; they are subject to the policies and availability of each respective carrier and are not guaranteed.
We may terminate or suspend access to the site immediately, without prior notice or liability, for any reason and at our sole discretion.